Facilitation can be done by a neutral person coming from outside the organization or company or by someone involved in the team. Certain situations are best handled with an external, neutral facilitator. However, often team leaders and managers knowing how to facilitate will be able to considerably improve the results of the team and the groups they are part of.
Twenty-five years ago, few people had heard of or even used the words, “group facilitation” or “group processes”. Twenty years ago, the professional association, The International Association of Facilitators (IAF), was formed. Today, around the world, thousands of facilitators lead groups every day and today, the skill set of any effective organizational leader is also team facilitation skills.